Updated 1st May 2026

Privacy Policy

Shamanic Dragon Pty Ltd

Trading as Ascension Shamanism and PowerTV

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our websites, purchase from us, create an account, subscribe to PowerTV, attend a workshop, ceremony, retreat, training, course or event, book a session, contact us, join our mailing list, participate in our online communities, or otherwise interact with Ascension Shamanism, PowerTV or Shamanic Dragon Pty Ltd.

Shamanic Dragon Pty Ltd is committed to protecting your privacy and handling your personal information respectfully, lawfully and transparently.

In this Privacy Policy, “we”, “us” and “our” refer to Shamanic Dragon Pty Ltd, trading as Ascension Shamanism and PowerTV. “You” and “your” refer to the website visitor, customer, client, student, participant, subscriber, viewer or user.

By using our websites, services, courses, events, digital platforms or materials, you agree to this Privacy Policy.

1. The Laws We Follow

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

If you are located in the European Union, United Kingdom or another jurisdiction with additional privacy rights, you may also have rights under laws such as the GDPR or UK GDPR, as explained further below.

2. What Personal Information We Collect

We may collect personal information from you when you interact with us, including when you:

visit our websites;
purchase a product or service;
join PowerTV or another digital platform;
enrol in a course, workshop, ceremony, retreat or event;
book a healing session, mentoring session, consultation or training;
complete a form, questionnaire, survey or intake document;
subscribe to our mailing list;
comment on a blog or social media post;
contact us by email, phone, message, booking platform or social media;
participate in an online group, class, community, event or recording.

The personal information we may collect includes:

name;
email address;
phone number;
billing address;
postal address;
business or company name;
payment and transaction details;
purchase history;
account login details;
course enrolment details;
event attendance details;
subscription status;
communication preferences;
support queries;
survey responses;
testimonials or feedback;
social media handles;
IP address;
device, browser and website usage information;
geographic location or time zone;
comments, questions or chat messages shared in classes, groups or communities;
photographs, audio, video or recordings where you participate in recorded events or sessions.

We do not store full credit card details on our own servers. Payments are generally processed by third-party payment providers.

3. Sensitive Information

Some of our services involve spiritual, energetic, ceremonial, movement, mentoring, personal development or wellbeing-related work. Because of this, you may choose to share information that is sensitive or personal in nature.

This may include information about:

health, injuries, allergies or dietary needs;
pregnancy or physical limitations;
mental health, trauma history or emotional wellbeing;
spiritual beliefs, practices or experiences;
ancestral, family or relational matters;
religious, philosophical or personal beliefs;
ceremonial participation;
personal transformation, healing or spiritual development;
circumstances relevant to your suitability for a course, ceremony, retreat, session or practice.

We only collect sensitive information where it is reasonably necessary for our services, where you have provided it voluntarily, where we have your consent, or where collection is otherwise permitted or required by law. Australian privacy guidance treats sensitive information, including health information, as requiring higher care and generally requiring consent unless an exception applies. You do not need to provide sensitive information unless it is necessary for a specific service, safety requirement, event, ceremony, retreat, intake process or legal obligation. However, if you choose not to provide relevant information, we may not be able to provide some services safely or appropriately.

4. How We Collect Personal Information

We usually collect personal information directly from you.

We may collect information when you:

enter details on our website;
complete a booking, payment, intake or registration form;
subscribe to emails or downloads;
create an account;
join a course, group, event, class or subscription;
communicate with us;
attend or participate in recorded sessions;
provide feedback, testimonials or survey responses;
interact with our social media or advertising;
use our websites, emails, links, cookies or tracking technologies.

We may also collect information from third-party platforms that help us provide our services, such as payment processors, booking systems, learning platforms, video platforms, email marketing platforms, analytics providers, social media platforms and website tools.

5. Why We Collect and Use Your Personal Information

We collect and use your personal information to operate our business and provide our services.

This includes using your information to:

provide products, services, courses, sessions, ceremonies, workshops, retreats and events;
manage PowerTV access, subscriptions and digital content;
process payments, refunds, invoices and receipts;
create and manage accounts;
send access links, event details, reminders and service updates;
respond to enquiries and support requests;
assess suitability for certain services, ceremonies, retreats or trainings;
manage safety, dietary, access or participation needs;
deliver recordings, downloads, replays and educational materials;
provide customer service and technical support;
personalise your experience where appropriate;
send newsletters, offers, updates and marketing communications where permitted;
improve our websites, services, courses, events and customer experience;
analyse website traffic, usage, advertising and engagement;
protect our legal rights, intellectual property, safety and business interests;
comply with legal, accounting, tax, insurance, regulatory and record-keeping obligations.

We may also use de-identified or aggregated information for reporting, analytics, business improvement and marketing insights.

6. Email, SMS and Marketing Communications

If you subscribe to our mailing list, download a resource, purchase from us, attend an event, join a course, become a PowerTV subscriber or otherwise provide your details, we may send you service-related communications and, where permitted, marketing communications.

Marketing communications may include newsletters, event invitations, course announcements, offers, reminders, spiritual education, service updates and promotional content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us.

We will not intentionally send marketing communications where you have withdrawn consent or unsubscribed, except for transactional or service-related communications that are necessary to provide something you have requested or purchased.

7. Cookies, Pixels and Analytics

Our websites may use cookies, pixels, tags and similar technologies.

These technologies may help us:

remember your preferences;
improve website performance;
understand website traffic;
measure advertising effectiveness;
provide social media features;
personalise content;
deliver relevant advertising;
understand how visitors use our websites and emails.

Third-party services such as Google, Meta/Facebook, Instagram, YouTube, payment providers, booking platforms, email platforms or analytics tools may also use cookies or similar technologies.

You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

8. Disclosure to Third Parties

We do not sell your personal information.

We may disclose your personal information to trusted third parties where reasonably necessary to provide our services, operate our business, comply with the law, protect our rights, or support customer experience.

These third parties may include:

payment processors;
booking and scheduling platforms;
email marketing providers;
website hosts and developers;
learning management systems;
video hosting and streaming platforms;
PowerTV-related platforms;
analytics and advertising providers;
cloud storage providers;
customer support systems;
accountants, bookkeepers and professional advisers;
contractors, teachers, facilitators or assistants involved in delivering services;
legal, regulatory, government or law enforcement bodies where required;
business purchasers or advisers in the event of a sale, restructure or transfer of business assets.

Where practical, we work with providers that agree to handle personal information securely and only for the purposes for which it was provided.

9. Overseas Disclosure and Storage

Some of our service providers may store or process personal information outside Australia. This may include providers located in countries such as the United States, United Kingdom, European Union, New Zealand, Canada or other jurisdictions, depending on the platforms we use from time to time.

By using our websites and services, you acknowledge that your personal information may be transferred, stored or processed outside Australia.

Where we disclose personal information overseas, we will take reasonable steps to ensure that overseas recipients handle your personal information in a way that is consistent with applicable privacy obligations, unless an exception applies.

10. Recordings, Events and Online Participation

Some online or in-person events, classes, workshops, ceremonies, courses, calls, mentoring sessions or communities may be recorded, photographed, transcribed or documented.

Recordings may capture your name, image, voice, questions, chat comments, written contributions, participation or other information you choose to share.

We may use recordings for:

replay access;
course delivery;
student learning;
internal training;
administration;
quality improvement;
promotional purposes, where consent has been obtained or where the context reasonably allows.

Where practical, we will notify participants if recording is taking place.

You should not share personal, sensitive or confidential information in a group setting unless you are comfortable doing so.

You must not record, screenshot, copy, publish or distribute other participants’ personal information, images, voices, stories or contributions without their express permission.

11. Testimonials, Comments and Public Contributions

If you provide a testimonial, review, comment, social media post, case study, feedback or public contribution, we may use it for marketing, educational or promotional purposes with your consent or where you have made the contribution publicly available.

If you post information publicly, such as in blog comments, social media comments, public groups or community spaces, that information may be visible to others.

If you later remove public information, copies may still exist in cached, archived, screenshotted or copied forms beyond our control.

12. Children and Young People

Our websites, services, courses, events, PowerTV content and spiritual training are intended for people aged 18 years and over.

We do not knowingly collect personal information from anyone under 18.

If we become aware that a person under 18 has provided personal information without appropriate consent, we will take reasonable steps to delete that information.

If you are a parent or guardian and believe a person under 18 has provided us with personal information, please contact us.

13. How We Protect Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

secure servers and reputable service providers;
password-protected systems;
restricted access to personal information;
payment processing through third-party processors;
reasonable administrative, technical and organisational safeguards;
staff or contractor confidentiality expectations;
data minimisation where appropriate;
deleting or de-identifying information when no longer needed.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take privacy and security seriously.

14. Data Breaches

If a data breach occurs, we will take reasonable steps to contain, assess and respond to the breach.

Where the Privacy Act applies and a breach is likely to result in serious harm, the Notifiable Data Breaches scheme may require notification to affected individuals and the OAIC.

15. How Long We Keep Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

provide services;
manage accounts and subscriptions;
maintain business records;
comply with tax, accounting, legal and insurance obligations;
resolve disputes;
enforce agreements;
protect legal rights;
maintain course, event or customer records;
support legitimate business and administrative needs.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, unless we are legally required or permitted to retain it.

16. Accessing or Correcting Your Personal Information

You may contact us to request access to the personal information we hold about you or to request that it be corrected.

APP 12 provides a right to request access to personal information held by an APP entity, and APP 13 requires reasonable steps to correct personal information so it is accurate, up to date, complete, relevant and not misleading. We may need to verify your identity before providing access or making corrections.

In some circumstances, we may refuse access or correction where permitted by law. If we do so, we will explain the reason where reasonable and lawful.

To request access or correction, contact us at: [email protected].

17. Withdrawing Consent

Where we rely on your consent to collect, use or disclose personal information, you may withdraw that consent by contacting us.

You may also unsubscribe from marketing emails using the unsubscribe link in our emails.

If you withdraw consent, we may no longer be able to provide certain services, access, subscriptions, events, courses, recordings, community participation or support.

In some cases, we may continue to use or retain information where required or permitted by law, such as for legal, tax, accounting, dispute resolution, safety, insurance or legitimate business purposes.

18. Privacy Complaints

If you have a privacy concern or complaint, please contact us first so we can try to resolve it.

Please email: [email protected]

We will aim to respond within a reasonable time.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.

19. EU and UK Residents

If you are located in the European Union or United Kingdom, you may have additional rights under the GDPR or UK GDPR.

Depending on the circumstances, these rights may include:

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to object to processing;
the right to data portability;
the right to withdraw consent;
rights relating to automated decision-making and profiling;
the right to lodge a complaint with a relevant supervisory authority.

We may process your personal data where:

it is necessary to perform a contract with you;
you have given consent;
it is necessary for our legitimate interests;
it is necessary to comply with a legal obligation;
it is necessary to protect vital interests;
another lawful basis applies.

To exercise GDPR or UK GDPR rights, contact us at: [email protected].

20. Links to Other Websites

Our websites, emails, courses, social media pages or digital materials may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content, security, terms or policies of third-party websites or platforms.

You should review the privacy policy of each third-party website or service before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The current version will be published on our website with the updated date.

Your continued use of our websites, services, courses, events, subscriptions or platforms after changes are published will be taken as your acceptance of the updated Privacy Policy.

22. Contact Us

For privacy questions, access requests, correction requests, complaints, consent withdrawal or data-related enquiries, please contact:

Shamanic Dragon Pty Ltd

Trading as Ascension Shamanism and PowerTV

Email: [email protected]